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Warranty

Product warranty

Smedbo products are manufactured and tested to the highest quality standards. All Smedbo bath accessory products are warranted to the original consumer purchaser to be free from tarnishing and defects in material and workmanship for as long as the original consumer owns the home in which the products are installed. The Smedbo 10 Year Limited Consumer Warranty applies to all finishes in the following lines:  Air, Home, House, Ice, Living, Pool, Outline, Outline Lite, Villa and Xtra.

Please note that mirrors with item numbers beginning with Z are not covered by Smedbo’s warranty. For these products the current consumer law applies. Smedbo items carry a 5 Year Warranty for Outline Lite pedal bins. They to be free from tarnishing and defects in material and workman-ship for as long as the original consumer owns the home in which the products are installed.

If a defect in the functioning of the product appears within the warranty period, we undertake, on presentation of the receipt or other proof of purchase, to repair or replace the product with an equivalent product or, if this is not possible, to refund the price paid by the customer for the product.

The customer must notify the point of purchase/distributor in writing as soon as possible after discovering a defect in the functioning of the goods. The point of purchase/retailer then passes the matter on to Smedbo.

 

Warranty does not cover

This warranty does not cover glass, squeegees, blades, soap pumps after 1 year, installation or any other labor charges associated with the repair or reinstallation of Smedbo products. This warranty does not cover damage caused by accident, fire, Acts of God, alterations, misuse, abuse, improper installation, hard water, exposure to corrosive materials, or use in any manner contrary to the printed instructions. Installation compounds are harmful to brass and metal finishes. The use of any lead based acidic curing adhesive, silicone, mastic, or plumber’s putty on or near Smedbo brass products will void the finish warranty. If sealants are required, use sealants that are neutral curing and are not reactive with metal and brass finishes. Our guarantee applies only to the product itself and not to any consequential damage that may occur. The guarantee is valid provided that the defect is not due to the customer’s negligence or abnormal use. This warranty does not affect the customer’s statutory rights.

 

Smedbo will repair or replace, at its option, free of charge during the warranty period, any part which proves to be defective. If Smedbo is unable to provide a replacement and repair is not practical or cannot be made in a timely manner, Smedbo will refund the purchase price in exchange for return of the product. This warranty only covers defective parts and finishes. Labor charges and/or damage incurred in the installation, removal, repair or replacement as well as any other kind of loss or damage is excluded. This warranty is extended in lieu of all other expressed or implied warranties, whether oral or written.

 

Smedbo does not make any other warranty of any kind, including the implied warranty of merchantability. This warranty excludes all industrial, commercial and business usage, whose purchases are extended a commercial warranty on a per project basis (contact your local Smedbo dealer for details).

 

Some states do not allow the exclusion or limitation of the incidental or consequential damages, so the abuse limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. Unless otherwise contrary to state law governing the purchase, Smedbo liability will not exceed the contract price for the product claimed to be defective or unsuitable and is applicable only to products purchased through Smedbo, and installed in the United States or Canada.

For all warranty inquiries, please contact SMEDBO, Inc. at customerservice@smedbo.com